How To Choose A Professional Carpet Cleaning Company

bedroom carpet with drying fan

Cleaning the carpets in your home is not a chore that many people look forward to. Despite this, it is a necessity in order to keep them looking tidy and to extend their lifespan. The choice to hire a professional is often an easy one, as an experienced carpet cleaner can get better results in a fraction of the time that DIY alternatives require. However, not all carpet cleaning companies are created equal, and it can tough to tell which company will give you the best value for your money. In order to help you decide, this article will give you the top ways to find a reputable carpet cleaning company in your area.

Online Reviews From Customers

One way to choose a carpet cleaning company is by looking at their online reviews. A company with a large number of positive testimonials from previous customers is a good sign that a company is honest and does good work. While it is normal for a company to have a few negative reviews, too many negative reviews could be an indicator of poor business practices. In addition, beware of companies with a large number of similar-sounding five star reviews without any critical reviews. While this might indicate an exceptional company, it could also mean that the business is purchasing or leaving phony reviews in order to boost their online reputation.

Satisfaction Guarantees

Another way to select a carpet cleaning company is by looking at their satisfaction guarantee. A robust satisfaction guarantee is a sign that a company stands behind their work. Ensure that the company you choose will return if any stains reappear after the carpet dries. If a company will not guarantee their work, it may mean that they are not confident in their cleaning abilities. It is normal for their to be limitations on the guarantees offered. For instance, it is rare for guarantees to promise 100% stain removal or odour removal on severe urine contamination.

Insurance And Branding

Any good carpet cleaning company should carry general liability insurance in the case of any accidents. A company that does carry insurance could be indicative of a “fly by night” company. If your property is stolen or damaged by one of these companies, you may have no recourse for recovering your losses. Professional carpet cleaning companies should also have branded vehicles and uniformed workers. The absence of either of these could be an indicator of a less-than-scrupulous company.

No “Too-Good-To-Be-True” Prices

It is a common marketing ploy for cleaning companies to advertise prices far below the competition in order to book many jobs. Once they arrive at the customers home, they will either try to increase the price or perform less than satisfactory work. Because of this, it is important to be cautious of any outrageously good prices. As of 2022 in Ontario, Canada, the average price for carpet cleaning is about $40 – 60 for a 200 square foot room, with a minimum service charge of $80 – $130.


The experience of a carpet cleaning technician can play a role in the level of results they are able to achieve. A good carpet cleaning company should have experience dealing with a variety of different carpets, including cut-pile, berber and olefin. As well, it is important for a company to understand the different techniques involved in treating pet urine, food, wine, and artificial dye stains.

If you are looking for a reputable carpet cleaning company in St. Catharines, Welland or Niagara Falls Ontario, look no further than BritePro Cleaning. We are experienced, have multiple five star reviews, and are ready to deal with your carpet cleaning needs today.

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